The problem with “leave your emotions at the door.”
Emotional labor is an unsaid expectation of all hospitality jobs. Our positions require that we regulate our own emotions in order to keep guests and supervisors comfortable and happy.
Quick Tips and Tools for a Better Industry
We talk a lot about change and accountability here. And sometimes that brings up a lot of hard feelings; fear, frustration, confusion. Who will be on the other side? Will I survive? Will there be room for me? What’s the solution? How will I fit into this new system?
Hospitality x Abolition
Join us as we understand what is abolition and what does it have to do with hospitality?
A Few Notes When Talking About Tip Pooling.
What is tip pooling?
Tip pooling is when a portion or all of the tip money from the night is collected and redistributed evenly or by a set percentage — instead of each server keeping the tips they earned individually.