CHAAD provides a constellation of services and programs under two strategic pillars:
Harm Reduction
Shift Change: Our digital platform for reporting labor violations connects workers to legal, mental health, and mutual aid resources.
Legal Clinics: In partnership with Grassroots Legal Organizing for Workers (GLOW), we host free virtual and in-person clinics addressing wage theft, harassment, and discrimination.
Know Your Rights Trainings: Offered in English and Spanish, these trainings cover labor law, immigrant rights, and safety planning.
Workshops: Topics include mental health first aid, self-defense, ICE workplace response, de-escalation, and mutual aid strategies.
Future-Building
Rad•ish Eats: A cooperative dinner series that models worker-centered hospitality and explores the future of food service through equity-driven collaboration.
Popular Education: CHAAD distributes bilingual zines, worksheets, and digital content unpacking racism, sexism, and exploitation in hospitality.
Consulting: We support local bars, venues, and organizations to implement equitable policies informed by worker experience.
In 2025 we…
CHAAD is not just reforming hospitality—we are reimagining it. By centering the most impacted workers and building structures of care, safety, and justice, we are laying the groundwork for a radically different future. Your investment in CHAAD is an investment in a sector-wide transformation rooted in equity, power-sharing, and mutual aid.
Received 50+ labor abuse reports
Provided 1:1 support to 75 workers
Educated 200+ participants through trainings
Partnered with 13 local, national, and international organizations.
Reached over 1 million people via social media educational content
Equip your team with tools for safer, healthier workplaces.
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
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Hospitality workers (FOH, BOH, support staff)
Supervisors, managers, HR
Community organizations serving workers
Organizations seeking safer workplace culture
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You’ll learn practical self-regulation tools, verbal and nonverbal de-escalation techniques, how to assess situations quickly, and how to intervene without escalating harm. The training is grounded in hospitality-specific scenarios.
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The workshops are created for hospitality workers, small teams, community organizers, and anyone who frequently navigates conflict in fast-paced or public-facing environments.
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Most sessions run 1.5 – 2 hours, but we can tailor the length for private training or staff needs.
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No experience is required. The workshop is beginner-friendly, participatory, and designed for people of all skill levels.
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Yes. We offer customized private trainings for bars, restaurants, cafés, and community spaces looking to build safer, more accountable environments.
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Pricing varies based on group size and format. Sliding scale rates are available for community groups and worker-led teams.
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We use examples pulled directly from hospitality: customer escalation, conflict between staff, managing unsafe behavior, handling boundaries, and navigating power dynamics.
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Yes. We can accommodate accessibility needs related to learning style, mobility, communication, or sensory considerations. Let us know what support you need when scheduling.
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Ideal group size is 8–25 participants, but we can adjust for smaller or larger groups depending on format.
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Yes. We offer virtual sessions and can travel for in-person training depending on schedule and budget.
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Just bring yourself. No materials are required. Wear comfortable clothing and be ready for light role-play and participation.
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Yes. Our approach centers trauma-informed facilitation, consent, grounding practices, and options for participants to step back whenever needed.
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Currently English is the standard, but we can arrange interpretation or translators for private sessions with advance notice.
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You can submit a training request through our website or email us directly. We’ll follow up to discuss your goals, group size, dates, and customization needs.